An interview with Manish Kumar Goyal, founder of Finkeda, digital banking and financial services from domestic money transfer to ticket bookings to Aadhaar banking services
In this interview, we speak with Manish Kumar Goyal, the founder of Finkeda, a pioneering digital banking and financial services platform. Finkeda offers a wide range of services, from domestic money transfers and ticket bookings to Aadhaar-based banking solutions.
Manish shares his vision of revolutionizing the financial sector by providing accessible and seamless digital services to consumers across India.
Finkeda has emerged as an all-in-one platform for digital banking and financial services. Can you tell us about the inspiration behind founding Finkeda?
Manish Kumar Goyal: Finkeda was inspired by the need to bridge gaps in traditional banking services. With bank mergers reducing branch numbers and rural areas often underserved, many customers, especially in low-density regions, face challenges in accessing financial services.
Traditional banking hours add to these limitations, while fintech platforms like Finkeda offer 24/7 accessibility. Additionally, uneducated individuals often feel intimidated by banking processes but are more comfortable engaging with local agents.
By providing cost-effective, accessible digital solutions, Finkeda not only empowers customers but also helps banks reduce operational costs associated with ATMs and branch management, creating a win-win for all stakeholders.
Finkeda offers a wide range of services—from domestic money transfers to ticket bookings and Aadhaar banking. How do you manage to integrate such diverse offerings in one platform?
Manish Kumar Goyal: Integrating diverse services like money transfers, Aadhaar banking, ticketing, and utility payments into one platform required a deep understanding of community needs and robust tech solutions.
Finkeda collaborates closely with local merchants and uses intuitive technology to create a seamless user experience. By simplifying the process for merchants and their customers, we enable essential banking and financial services within familiar, trusted community spaces.
Our team continually focuses on refining the platform to ensure that every transaction, no matter how varied, is as simple and efficient as possible.
Money transfers and ticket bookings are quite popular, but what role does Aadhaar banking play in your platform’s growth, especially for underserved populations?
Manish Kumar Goyal: Aadhaar banking is a vital part of Finkeda’s mission to serve underserved communities. Many people in rural and remote areas rely on Aadhaar-enabled services as their primary means of accessing banking.
This feature allows users to make secure, direct transactions without needing a traditional bank branch. For individuals without easy access to banking, Aadhaar banking brings essential financial functions directly into their communities.
Finkeda’s growth reflects the trust users place in Aadhaar banking, which continues to be an essential service that meets the needs of those who rely on it most.
With the digital finance space evolving rapidly, how do you ensure that Finkeda stays ahead of the competition and remains secure?
Manish Kumar Goyal: Staying ahead in digital finance means balancing innovation with security. Finkeda invests in advanced technology and security protocols to ensure every transaction remains secure, no matter where users are located.
Our commitment to ongoing research helps us integrate new tech that improves efficiency, reliability, and protection against emerging threats.
We also prioritize user feedback, ensuring that our platform evolves in ways that meet community needs. This approach allows Finkeda to remain competitive, reliable, and safe as the digital finance landscape continues to advance.
What advice would you give to other entrepreneurs looking to innovate in the digital finance or fintech space?
Manish Kumar Goyal: For aspiring fintech entrepreneurs, understanding your audience and their challenges is essential. In a sector as impactful as digital finance, focus on real-world needs and practical solutions.
Start by solving specific problems that may not have straightforward solutions within traditional banking. Also, ensure you prioritize security from the start, as trust is fundamental in finance.
Keep your technology user-friendly and accessible—remember, you’re designing for people who may be new to digital solutions. Building strong community partnerships is also invaluable, as it enables you to make a genuine difference.
What’s next for Finkeda? Are there any new services or features that you’re excited about launching in the near future?
Manish Kumar Goyal: We’re excited about several upcoming features that will further expand financial access for underserved communities. Finkeda is focused on enhancing our digital payment and investment options, which will provide more tools for personal finance and business growth.
We’re also exploring new ways to streamline our services, making them even more user-friendly for merchants and customers.
Our goal is to continuously improve while adding value, creating a truly inclusive financial ecosystem that bridges the rural-urban divide in meaningful ways.
Manish Kumar Goyal’s insights into Finkeda’s innovative approach highlight how the platform is reshaping India’s digital banking landscape.
By integrating essential services into one platform, Finkeda is making financial solutions more accessible and user-friendly for people at all levels. His leadership reflects a commitment to transforming the industry for a more inclusive future.
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