Interview: Suresh Garg, Founder and CMD of Zeon LifeSciences

An exclusive interview with Suresh Garg, Founder and CMD of Zeon LifeSciences, leading Nutraceutical Manufacturer in India

Today, we are honored to delve into the visionary mind of Mr. Suresh Garg, the pioneering Founder and CMD of Zeon LifeSciences. As the driving force behind India’s premier Contract Research and Manufacturing Organization (CRAMS) in the Nutrition wellness and Ayurvedic product domain, Mr. Garg’s insights are poised to unveil the strategic maneuvers and innovative approaches that have propelled Zeon LifeSciences to the forefront of the industry.

Can you share with us the journey that led you to establish Zeon LifeSciences?

Suresh Garg: Zeon LifeSciences was established as a result of a transformative journey that began in 1987 with Mahaan Dairies Ltd, the first private dairy plant in Himachal Pradesh. We produced items like Pure Desi Ghee, Skimmed Milk Powder, and more.

In 2003, The Union Government announced a special industrial package for Himachal Pradesh and Uttarakhand. Recognizing the opportunities in the health and wellness sector, we expanded our offerings to include Nutraceuticals, Phyto-pharmaceuticals, Ayurvedic Products, and Food Ingredients and Mahaan replaced with Zeon Lifesciences Ltd.  

We shifted our focus to contract manufacturing of nutraceuticals due to a gap we observed in the market for high-quality, customized formulations. Specifically, the medical nutrition market was gaining traction, and we wanted to fill this gap by becoming a reliable partner for brands seeking to bring their formulations to life.

This decision allowed us to specialize and excel in providing top-notch manufacturing solutions tailored to the needs of our clients.

Today, Zeon Lifesciences stands as a global leader in the Nutraceuticals, Health & Wellness industry.

What inspired you to venture into the Contract Research and Manufacturing (CRAMS) sector, particularly in the Nutrition wellness and Ayurvedic product space?

Suresh Garg: As an Industrialist I never wanted to confined myself, my motivation to enter the Contract Research and Manufacturing (CRAMS) sector, particularly in the Nutrition wellness and Ayurvedic product space, stems from a desire to diversify and maximize the potential of our existing capabilities.

Within our premises, we have established four units, each equipped to handle different aspects of production including liquid, solid dosage, dry blending, and spray drying facilities. This diverse infrastructure provides us with the flexibility to produce a wide range of dosage forms and SKUs for nutraceutical products.

Recognizing the broad spectrum of opportunities in contract manufacturing, we strategically decided to leverage our comprehensive facilities to cater to various clients and product categories. By doing so, we not only expand our market reach but also capitalize on the growing demand for nutraceutical products. 

What do you believe sets Zeon apart from its competitors in terms of innovation, quality, and customer satisfaction?

Suresh Garg: With over two decades of experience, Zeon has not only established its brand value in the market but has also integrated innovation over time, enhanced quality, and strived to keep positive client connections by offering excellent services.

Innovation: Zeon prioritizes innovation in every aspect of its operations. Our in-house R&D facility plays an important role in driving innovation and product development. We invest heavily in research and development to stay ahead of emerging trends and technologies in the industry.

This proactive approach enables Zeon to continually introduce groundbreaking products and manufacturing processes that set new standards for the market. By embracing innovation, Zeon stays agile and adaptable in an ever-evolving landscape, ensuring it remains at the forefront of the industry.

Quality: Zeon maintains stringent quality control measures throughout its manufacturing processes. From sourcing the finest raw materials to implementing rigorous quality assurance protocols, the company upholds the highest standards at every stage of production.

By adhering to international quality certifications and regulations, Zeon ensures that its products consistently meet or exceed customer expectations. This unwavering dedication to quality has earned Zeon the prestigious “National Quality Award” by Entrepreneur India in 2023, further solidifying trust and confidence in the brand.

Customer Satisfaction: Zeon places great emphasis on understanding and exceeding customer needs and expectations. The company fosters strong relationships with clients through open communication, personalized service, and a collaborative approach.

Zeon works closely with customers to tailor solutions that address their specific requirements, whether it’s developing custom formulations, providing flexible manufacturing options, or offering comprehensive support throughout the product lifecycle.

By prioritizing customer satisfaction, Zeon builds long-lasting partnerships based on mutual trust, reliability, and shared success. Presently, Zeon boasts connections with over 100 clients globally.

With the increasing global demand for natural and Ayurvedic products, how does Zeon LifeSciences stay ahead of market trends and continually innovate to meet the evolving needs of consumers?

Suresh Garg: As the global demand for natural and Ayurvedic products continues to rise, Zeon LifeSciences remains at the forefront of market trends by prioritizing innovation and staying responsive to evolving consumer needs.

Market Research and Analysis: Zeon LifeSciences conducts comprehensive market research and analysis to identify emerging trends and consumer preferences. By staying informed about shifting market dynamics, the company can proactively adjust its strategies and product offerings to meet evolving demands.

Investment in Research and Development (R&D): Zeon LifeSciences allocates significant resources towards research and development initiatives. This investment allows the company to explore new ingredients, formulations, and manufacturing techniques that align with the latest trends in natural and Ayurvedic products.

Collaboration and Partnerships: Zeon LifeSciences collaborates with industry experts, research institutions, and academic partners to leverage collective knowledge and expertise. These partnerships facilitate the exchange of ideas and insights, fostering innovation and enabling Zeon to introduce cutting-edge products that resonate with consumers.

Continuous Product Improvement: Zeon LifeSciences is committed to continuously improving its existing product portfolio based on customer feedback and market insights. By incorporating consumer preferences and addressing emerging trends, the company ensures that its products remain relevant and competitive in the marketplace.

To date, Zeon has achieved notable success by securing five patents across diverse domains including Neurological, Oncological, Cardiovascular, Memory Enhancement, and Immunomodulatory products.

Global Expansion and Market Penetration: Zeon LifeSciences actively explores opportunities for global expansion and market penetration. By diversifying its geographic presence and tapping into new markets, the company can capitalize on emerging trends and reach a broader base of consumers. Over the past year, Zeon has significantly broadened its distribution network, expanding into over 15 countries.

Quality assurance is paramount in the pharmaceutical and nutraceutical industries. What measures does Zeon LifeSciences implement to ensure the highest standards of quality and safety in its products and services?

Suresh Garg: Zeon LifeSciences prioritizes stringent quality assurance measures to uphold the highest standards of quality and safety across its nutraceutical products and services. The company implements rigorous quality control protocols at every stage of production, from sourcing raw materials to manufacturing.

Zeon adheres to international quality standards and regulatory requirements, ensuring compliance with industry regulations and certifications. Additionally, the company invests in state-of-the-art technologies and employs highly skilled professionals to conduct thorough testing and analysis, guaranteeing the purity, potency, and efficacy of its products.

By prioritizing quality assurance, Zeon LifeSciences instills confidence in its customers and reinforces its reputation as a trusted provider of premium pharmaceutical and nutraceutical solutions.

India is known for its rich tradition of Ayurveda and natural wellness practices. How does Zeon LifeSciences leverage this heritage while also incorporating modern scientific advancements into its product development and manufacturing processes?

Suresh Garg: Zeon Lifesciences seamlessly integrates India’s revered tradition of Ayurveda and Natural wellness practices into its products development and manufacturing processes, while also incorporating modern scientific advancements.

In the post- Covid era, there has been a notable surge in demand for ayurveda and natural wellness products. As consumers increasingly prioritize holistic health and wellness solutions. Recognizing this trend, Zeon has strategically positioned itself as a leader.

By blending traditional ayurvedic wisdom with rigorous scientific research, Zeon can develop cutting-edge formulations that offer efficacy and safety. Moreover, Zeon strictly adheres to stringent regulations to ensure the highest standards of quality and compliance.

What advice would you offer to aspiring entrepreneurs looking to enter the CRAMS sector or establish their own businesses in the nutrition wellness and Ayurvedic product space

In an established market, it’s challenging for an entrepreneur to break into or identify their niche. They can examine situations of growth and fall and draw lessons from well-established examples, so there are some advantages as well. The eight most important things to think about before starting a business are listed below-

• Market Understanding: Thoroughly research the market to understand demand, trends, and competition.
• Differentiation: Stand out by offering unique value propositions, such as quality, innovation, or sustainability.
• Partnerships: Forge strategic partnerships with suppliers, manufacturers, and industry experts.
• Regulatory Compliance: Ensure compliance with safety, quality, and labeling regulations.
• Invest in Quality and Research: Prioritize quality assurance and invest in research and development.
• Brand Building: Establish a strong brand identity that resonates with your target audience.
• Customer Service: Provide excellent customer service and seek feedback for continuous improvement.
• Agility: Stay flexible and adaptable to market changes and emerging opportunities.

In closing, Mr. Suresh Garg’s visionary leadership has established Zeon LifeSciences as an unrivaled powerhouse in the realm of Contract Research and Manufacturing. His dedication to excellence and unwavering commitment to innovation continue to redefine standards in the Nutrition wellness and Ayurvedic product space.

We extend our sincere appreciation to Mr. Garg for sharing his invaluable perspectives and illuminating the path forward in this dynamic industry.

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