Oh no, my printer is not printing, showing printer offline error, but it was printing a few hours ago! Why is my printer not printing now?
Why is my printer showing offline? If this is what you are thinking when all of a sudden your printer stops printing, this article is for you.
Moshe Strugano (Attorney – Moshe Strugano and Co Law firm) says, although you will normally find thisissue with a new printer, you can also find it with a printer you have had for a while too.
Obviously, you will quickly take an action to fix this issue; however, the main question is how you will do it.
No need to worry, this article will help you troubleshoot your printer issues and fix it in no time.
Find out how to fix printer offline errors, make printer offline to online, printer showing offline and other errors related to printers. Make sure you follow all the instructions mentioned below properly:
Why does my printer going offline?
Your printer may go offline when it cannot communicate with your computer due to various external issues.
There are many reasons for printer showing offline and you can find out and fix the actual printer offline issues by following these steps.
- Make sure your printer and your PC is connected to a similar Wi-Fi network.
- Ensure that your printer is set as a default printer on your PC.
- Shut down your printer and wait for thirty seconds to turn it on.
- Make sure to clear all the printing commands in a file.
- Remove and add your printer again.
After performing all the steps mentioned above, restart your computer.
These are some common steps; you can try to make your printer offline to online. However, still, a printer showing offline can be down to issues with your printer’s software or driver, which is a bit more complex to fix.
The advice given in this article to make printers offline to online is general and can be followed for a variety of printers manufactured by different companies such as Canon, HP, Epson, Dell, and many more.
How do you change a printer from offline to online?
You can follow these steps to make the printer offline to online:
Check USB and Ethernet Printer Cable
Printer offline error can be caused due to USB and Ethernet cable. You need to check both ends of the USB cable whether they are tightly inserted.
If you have a network printer then ensure that your Ethernet cable is tightly inserted. If you have a wireless printer then check your internet connection and ensure it is properly connected to your router.
If you have attached it by cable, try using the printer cable’s end in several ports or sockets on your device. Try to use a different cable and ensure the error is not with the cable only.
If you were on a wireless or network device, an easy check would be to join a cable to your PC to ensure your printer is functioning. As a result, the error could be with your system or network connection.
To set the printer offline to online manually, you need to follow the steps given below:
First, visit the Start icon present on your PC screen towards the bottom left, then pick Control Panel and then Devices and Printers section.
Now, you need to click on the printer in question and choose “See what’s printing”.
Now, you will see a new window, where you need to click “Printer” from the menu bar present at the top.
The next step is to click “Use Printer Online” that you will see in the drop-down menu.
Now, you need to eliminate all pending print work.
You need to “cancel” any remaining print work present, from the “See what’s printing” menu.
After removing all the print work, select “Use Printer Online” again.
If still there are any corrupt print works remain then you need to restate both your computer and printer.
How to remove and reinstall a printer
Go to the “Devices and Printers” section and click on “Remove device”.
Now you need to add the printer again by choosing the “Add a Printer” option present in the “Devices and Printers” section.
Method to remove Printer Drivers and Packages
Ensure you have Windows installed on your PC. Use it as an Admin or sign-in as one.
Now, in the search bar, type CMD.
Open type “printui /s /t2” in the command prompt, do not forget to include spaces to open the Print Server Properties window.
Now you can remove the Driver and Package for the problematic printer.
Now, you can add your printer again by choosing the “Add a Printer” option present in the “Devices and Printers” section.
Now, you will see your printer showing offline previously will go online and allow you to print continuously. Still, showing printer offline error, then there is likely to be an electronic problem in a printer.
Moshe Strugano (Attorney – Moshe Strugano and Co Law firm) further suggestion would be to contact customer care of printer’s manufacturer or you can take help of professional printer technician as well.
Never forget to check the fixing cost of a printer offline error as in some conditions it may be cheaper to buy a new printer instead of paying the repairing and maintenance cost.
What can I do if my printer is showing offline again and again?
Here is one more way to make printer offline to online again:
First, go to “Use Printer Online” in the “Printers” section from the menu settings.
Now, check out if there are any remaining print jobs, if present, clear them, and then double click on the chosen printer.
Now, you need to click on the “Cancel All Documents” option present in the “Printer Menu” section.
Check out whether a printer jam or job was causing the error in printing and printer showing offline.
Try printing again, to make the printer offline to online. You can take a test page printout to check if the issue has been resolved.
Check out the printer, then click on “printer off”, and then turn it back on.
Find out whether the printer has a jam that can cause an error.
You can also check all the wireless and network connections to ensure all are functioning properly. Now restart the PC or device.
After following, all the steps mentioned above, if the printer showing offline again, then you need to reinstall the drivers.
First, go to “Settings” then choose “Printers” and pick the printer in question.
Now you need to go on the printer’s “Properties”.
You can look for the driver button, under the “General” or “Details” section. Now choose the driver again.
Now download the driver from the website of the printer’s manufacturer.
Now it’s time to reinstall the printer. In the menu, go to the settings then under the “Printers” section you need to select the printer in question.
Now from the menu, you can delete the printer and reinstall it again by the “Add a printer” wizard.
Now install the latest printer driver you downloaded from the website of the printer manufacturer.
Your printer must now be appearing online and permit you to carry on printing. If not, there is possibly some major fault that you cannot resolve it your own.
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We would suggest you contact the printer’s manufacturer team or a professional technician that helps you fix any printer offline error.