Interview: Vivek Gaur, Partner Director of Vital Wires

Interview with Mr. Vivek Gaur, Partner Director of Vital Wires, SAP Consulting Service Provider in India

A dynamic powerhouse, Vivek Gaur has over 20+years of experience in the Technology and IT industry. Vivek is currently chaired as Partner Director of Vital Wires, a SAP Technology consulting company.

He is a strategic leader with a proven track-record in sales and strategic partnerships, people practices;
overlooking business functions across Finance, HR and Legal.Vivek has immense exposure of leadership rolesin SAP consulting business across UAE, India, UK and the US.

Prior to founding Vital Wires, he was associated with another SAP consulting firm. A bachelor from Delhi University with specialization in Finance and IT in Post Graduation. In his past time, he likes to meet friends , travel and read.

Who is major force behind the company? What was the pain point you wanted to resolve through your venture? 

Mr. Vivek Gaur is the tour de force behind Vital Wires, SAP Technology consulting company. He is a strategic leader with a proven track-record in sales and strategic partnerships, people practices; overlooking business functions across Finance, HR and Legal. Vivek has immense exposure to leadership roles in SAP consulting business across UAE, India, UK and the US.

The organization has been deploying the latest and disruptive ROI oriented technologies while meeting organizational requisites.

Being one of the early adopters in the Digital landscape, Vital Wires connects with customers as a strategic SAP Digital partner helping them bring out systems and solutions which are lean, and highly optimized.

Vital Wires is known for its customer-centric approach and delivering technology that helps clients achieve the best results.

Please enlighten our readers about your ventures, services and product?

Vivek Gaur: Vital Wires is the preferred SAP partner for both growing mid-market customers and enterprise customers, renowned for providing extensive functional consulting expertise to its clients.

Since its establishment in 2010, the company has served over 100 clients in India, UAE, and the USA, spanning diverse industries such as CPG, FMCG, Retail and Distribution, Cosmetics-Personal Care, Manufacturing, Steel, and Mining, with SAP/ERP as its core strength.

Vital Wires is at the forefront of deploying the latest and disruptive ROI-oriented technologies that align with organizational requirements.

As an early adopter in the digital landscape, the company strategically collaborates with clients as a trusted SAP digital partner, assisting them in implementing streamlined and highly optimized systems and solutions.

With a customer-centric approach, Vital Wires is renowned for delivering technology that empowers clients to achieve optimal results.

Our experienced team encompasses expertise across all core SAP modules, specializing in both traditional SAP services and cutting-edge technologies such as HANA, SAP Digital, and Mobility platforms.

Leveraging design thinking, IoT, machine learning, and artificial intelligence, we deliver user-friendly, agile, and swiftly deployable technology solutions with the highest levels of customer adoption and ROI.

Vital Wires has developed multiple proprietary solutions on the SAP framework, enabling clients to embrace best business practices seamlessly.

With a unique approach called XFE (Experience Focused Engineering), our consulting-led solution delivery spans across the SAP landscape and extended SAP offerings.

This distinctive proposition earned us recognition as one of the Top 20 Digital Transformation Service Providers in 2017.

The company places strong emphasis on providing solution-oriented tools and processes within the SAP ecosystem to empower clients in making proactive business decisions.

With deep expertise in Business Analytics (SAC), Business Intelligence, Group Reporting, Marginal Analysis, and Treasury & Risk Management, Vital Wires enables clients to intelligently leverage the SAP platform for optimal business outcomes.

The ‘Aha!’ moment: What was the pain point you wanted to resolve? Did you face any challenges while setting up the business?

Vivek Gaur: As a co-founder my journey has been both challenging and rewarding. Starting the company from scratch, we faced many Challenges along the way.

From finding the right team to financially sustain the growth, it was a rollercoaster ride. But with perseverance and determination, we were able to overcome these challenges.

Over the years, our company has experienced steady growth. We have expanded our offerings and added new services to meet the needs of our clients.

Besides our expertise in SAP CPG, FMCG, retail and distribution we are excited about our approach for  Automotive, Manufacturing , Steel and Mining clients.

Our focus on providing high-quality services and building strong relationships with our customers has been key to our success.

Our vision is to become a leading provider of innovative IT solutions that help businesses grow and succeed in today’s digital world. Our mission is to empower our clients with the latest technology and provide them with exceptional service.

Looking to the future, we are excited about the prospects of new technologies like AI and ML. We are investing in research and development to ensure that we are at the forefront of these advancements.

As we continue on this journey, I am proud of what we have achieved so far and the team that has made it all possible.

Our focus remains on delivering exceptional service to our clients and providing innovative solutions that help them achieve their goals.

What is the Key USPs that stands you apart from the companies operating in the same sector?

Vivek Gaur: Our company has a proven track record of successfully delivering solutions to a variety of industries, including CPG/FMCG, Retail, Cosmetics, and Oil and Gas.

What sets us apart from our competitors is our expertise in these specific areas, which enables us to provide customized solutions that cater to the unique needs of our clients.

Moreover, our expertise extends beyond the core SAP modules. We are proficient in SAC, Analytics, Group Reporting, Treasury & Fund Management, IFRS, and integration projects.

This diverse range of solution capabilities allows us to offer comprehensive solutions that address a wide array of business challenges.

One of our key differentiators is our unwavering commitment to delivering projects on-time and within budget.

This demonstrates our strong focus on customer satisfaction and our dedication to going the extra mile to ensure successful project outcomes.

With our industry expertise, extensive solution capabilities, and dedication to customer success, we are well-positioned as a reliable partner for businesses seeking SAP solutions.

What are the key trends that will dominate the SAP/HANA sector in India in next 5-10 years?

Vivek Gaur: Some of the key trends that will dominate the sectors are as follows –

• Cloud Adoption: The adoption of cloud computing is likely to continue growing in India, including the deployment of SAP solutions on cloud platforms like SAP HANA Cloud. This trend enables businesses to leverage the scalability, flexibility, and cost benefits of cloud infrastructure while running their SAP systems.
• Digital Transformation: Indian businesses are increasingly focusing on digital transformation initiatives, and SAP/HANA plays a crucial role in this process. Companies will likely continue to invest in SAP solutions to streamline their operations, enhance customer experiences, and gain a competitive edge.
• Intelligent Technologies: Emerging technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and Internet of Things (IoT) are expected to have a significant impact on the SAP/HANA sector. Integration of these technologies with SAP systems can enable intelligent automation, predictive analytics, and enhanced decision-making capabilities.
• Industry-Specific Solutions: SAP is continuously expanding its industry-specific solutions portfolio. In the coming years, we can expect a further focus on tailored solutions for sectors such as manufacturing, retail, healthcare, finance, and logistics, among others. These solutions address specific industry challenges and provide better alignment with business processes.
• Data Analytics and Business Intelligence: SAP HANA’s in-memory computing capabilities enable real-time data processing and analytics. With the increasing volume of data generated, businesses are likely to leverage SAP HANA’s data analytics and business intelligence capabilities to gain valuable insights for informed decision-making.
• Enhanced Security and Data Privacy: As data breaches and privacy concerns continue to be significant challenges, there will be an increased emphasis on enhancing security and data protection measures in the SAP/HANA sector. Data encryption, access controls, and compliance with data privacy regulations will be critical focus areas.
• Integration with External Systems: Integration of SAP systems with external platforms, applications, and devices will become more prevalent. This includes integrations with customer relationship management (CRM) systems, e-commerce platforms, supply chain management solutions, and other enterprise systems to enable seamless data flow and end-to-end business processes.
• User Experience and Mobility: User experiences (UX) and mobile accessibility are gaining importance in enterprise software. SAP is investing in user-friendly interfaces, intuitive workflows, and mobile-friendly applications to improve user experience and enable access to SAP solutions from anywhere, anytime.

What are your growth priorities for next 12-14 months? 

Vivek Gaur: We are excited about our plans to expand our operations globally and enter the Canadian and European markets.

With our extensive experience and recent successful projects, particularly in the CPG, Retail, and Distribution industry, we are well-positioned to address the critical challenges faced by businesses in this sector.

Our goal is to assist our customers in leveraging technology to overcome operational hurdles and capitalize on the evolving technological landscape.

As part of our strategy, we are dedicated to harnessing the power of AI and ML technologies. By automating numerous processes and minimizing human intervention, we aim to enable data-driven growth for our clients.

This emphasis on advanced technologies will empower businesses to make informed decisions, optimize their operations, and seize new opportunities in an increasingly dynamic business environment.

Read more Success stories of Indian entrepreneurs, Women Entrepreneurs & startups stories at SugerMint. Follow us on Twitter, Instagram, Facebook, LinkedIn