What are the Benefits of a Managed Service Provider?
As we move ahead in life, we can evaluate one thing for sure: life is running faster than ever – especially the business landscape. This rapid pace likewise introduces the need for a more thought-driven approach.
What’s meant by that?
This means moving ahead of time, looking beyond the traditional in-house IT tech, and towards a better, proactive approach, such as Managed Service Provider.
Managed Service Provider: Are they Worth It?
Who is a Managed Service Provider?
A managed service provider, often abbreviated as MSP, is an IT company that offers support for your IT infrastructure.
They are responsible for all the IT needs of your company, from the installation and setup to the ongoing maintenance.
The managed service provider will ensure you have the most up-to-date hardware and software. The updated tech support ensures that you’ll save on costs by not having to replace hardware and software as often as you would have to were you doing it yourself. They’ll also help with any upgrades or updates needed, so you don’t have to worry about them.
Benefits of Managed Service Provider
More towards the latest technology
Managed service providers are a great way to ensure that your IT infrastructure is in good shape. Managed service providers can help you to stay up to date with the latest technologies.
They will be able to advise you on what software would be worth investing in and which part of your business they could help with.
A managed service provider can help you avoid downtime by taking care of your technology’s day-to-day management and maintenance.
They can also help you with your disaster recovery plan, so if anything happens to your systems, they will be able to take care of it without you having to worry about it.
An MSP is not just reactive either. They can help you adopt a proactive approach to your critical systems.
This means that they can ensure that you have the right plan for any potential problems or issues before they happen.
More reliable contact
While your in-house IT is likely to be more familiar with the business and industry you deal with, MSPs are still a better option.
The reason is that they will be more involved in getting to know your company, providing solutions, and USPs.
They will make conscious efforts, giving you a single point of contact between yourself and your vendors.
So rather than you on the front page, the MSP will be dealing with and resolving the issues. They will be a secondary contact if your customer success manager is unavailable.
Most people argue that outsourcing can be more of an expenditure. However, the benefits and value MSPs provide cover the cost itself. Here’s why:
- You won’t be spending money on training the new staff.
- Your business model will turn into an operating expense model.
- You will pay for available services to make the costs more predictable.
- You won’t need another person to manage your systems. An MSP will do it 24/7.
If you are looking for a MSP for your Indian or Dubai based business, please contact Microbyte IT Support Dubai today.
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